You will find all information related to your orders, histories, favorites and invoices by consulting your personal account.

The Consumer Client within the meaning of article L.010-1 of the Consumer Code may exercise his right of withdrawal for distance contracts within a period of fourteen (14) calendar days from the date of receipt by the consumer Client. of the product ordered on the Company's website.

The supply of products which due to their nature are likely to deteriorate or expire quickly do not have a legal right of withdrawal in accordance with Article L. 222-9 (7) d) of the Consumer Code.

To exercise his right of withdrawal for distance contracts, the Consumer Client must notify the Company of his intention to withdraw within the aforementioned period. He may address the Company in writing, either by mail to the Company's registered office, or by email (info@vinosvicente.lu).

The consumer Customer has a period of fourteen (14) calendar days from the notification of the right of withdrawal to the Company to return the products at his expense and under his responsibility. To be eligible for a refund, products purchased must be returned in the original packaging and in a condition that could reasonably be expected. In the event of deterioration attributable to the consumer Client or in the event of modification by the consumer Client, the Company reserves the right to refuse the consumer Client's right of withdrawal or to reduce the amount reimbursed at a flat rate.

You can opt for a purchase without creating a personal account and delivery will be made to the address you indicate when confirming your payment, or you create your personal account where you can add an additional address. .

You can find more information at the following link: delivery information